Data protection information

RWE Supply & Trading GmbH on Data Protection

We would like to thank you for your interest in our company. We respect your privacy and are committed to protecting it through our privacy practices as described in this Policy. For this purpose, we have taken technical and organisational measures to ensure that the relevant laws are observed. Below you will find out what information we collect and how we handle it.

Data controller and contact details of our Data Protection Officer

RWE Supply & Trading GmbH (“RWEST”), RWE Platz 6, 45141 Essen, E:, T: +49 201 5179 1999 is the data controller for the website pursuant to Art. 4 No. 7 EU General Data Protection Regulation (“GDPR”).

If you have any questions about data protection, please contact our data protection officer: RWE AG, Group Data Protection Officer, RWE Platz 6, 45141 Essen


Personal data

Personal data means any information that identifies a natural person, e. g. name, e-mail or IP address, website usage data.

In the event of a contact inquiry or similar, you can voluntarily provide us with your personal data. In this context, it may be necessary to transfer your data to a group company. Your data will not be transferred to third parties outside the group unless your inquiry or the service/product you have requested explicitly stipulates so. You will then be informed about it in due time. Article 6 para. 1 lit. b GDPR serves as the legal basis for the processing of personal data for the performance of a contract to which the you are party. Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 para. 1 lit. a GDPR serves as the legal basis.

General information

As you visit our website or retrieve a file, information about this process is stored in a log file on our web server. This means that when a user accesses our website, data is automatically collected and stored that the browser transmits to us.

This includes:

  • the domain name of the website that you came from
  • the pages you have visited on our website
  • names of the retrieved files
  • date and time of a retrieval
  • name of the Internet Service Provider
  • as well as operating system and browser version of your PC (if applicable)
  • Hostname of the accessing computer (IP address)
  • language settings

This data is collected for security and statistical purposes and to optimise the quality of our website. These data are not allocated to specific persons and are not merged with other data sources. The data is stored for 7 days and then deleted. Your data will not be disclosed to third parties. Merely through an order of the competent national authorities we may in individual cases be obligated to publish personal data, if this should be necessary for averting danger, criminal prosecution or for other legally regulated reasons.

IP addresses

We deliberately refrain from logging IP addresses in plain text on our websites. Your IP address will be pseudonymised by us before it is stored in our web server log file in a data protection-compliant procedure. The pseudonymised IP addresses are used by us, for example, to recognise and counteract attacks or to compile web statistics.

Web analysis and web optimisation through cookies

We use cookies and tracking technologies on our websites. These serve the purpose of optimising our websites, improving services and marketing our products. In the following, we explain the implemented technologies and their functions.

When you visit one of our websites, we place information on your computer in form of cookies, which we automatically recognise the next time you visit our site. Cookies are text files that are stored in the Internet browser on the user’s computer system. Whenever a user accesses a website, a cookie can be stored on the operating system of the user. That cookie contains a definitive series of characters which enables unique identification of that browser the next time it accesses the website.

The use of cookies helps us to offer you unrestricted use of our website. They allow us to make your visit to our site as convenient as possible. For instance, cookies enable us to adapt a website to your personal interests.

On our websites, you have the option of viewing and editing our cookie settings here. However, please be aware that some technically essential cookies have to be set in order to maintain the functionality of our websites.

For the deployment and use of cookies, we also use commissioned processors pursuant to Art. 4 no. 8 GDPR. The processors may also receive access to your personal data that are captured and processed using cookies.

You will find an overview of the cookies used on our websites as well as the data processed in each case and the relevant recipients right here.

Essential cookies

Essential cookies serve to safeguard a flawless operation of our website. They ensure the stability of the website. You can find information on the essential cookies we use on our cookie list, available here.

The data collected about you in this way is anonymised by technical measures to ensure it can no longer be traced back to you. This data is not stored with other personal details we collect from you. When you access one of our websites, you will be informed via a banner message about our use of cookies and also referred to this Data Protection Information. In addition, reference will be made in this context to the method you can use to block the storage of cookies in your browser settings.

This processing of your aforementioned data is necessary to safeguard the legitimate interests of RWEST pursuant to article 6 para. 1f GDPR and is justified by balancing the respective interests in favour of RWEST. Without using this data, some functions of our internet presence cannot be offered. It is essential for this process that the browser is also recognisable after you have switched pages. RWE also has a legitimate interest in processing your aforementioned personal data; namely to communicate relevant information about our intentions and business activities by operating its own websites in accordance with their intended function. Your justifiable interest that the aforementioned data is not used for this purpose does not outweigh the legitimate interest of RWEST, since RWEST uses this data appropriately and in accordance with the stated purpose and you also have an interest in being able to access our website in a customer-friendly manner.

Analytical cookies

In addition, we use cookies on our website that enable us to analyse the browsing behaviour of our users. Analytical cookies help us analyse the website and thus measure and improve the performance of our webpages. In this context we use cookies for the purpose of “reach measurement”. We use these cookies to create statistical profiles which cannot be traced back to individual users, but merely to groups. They are used to analyse visitor and click behaviour as well as demographic characteristics of website users. We do not store this data together with any other, personal data that you provide to us.

When accessing our websites, our cookie banner with information on the use of analytical cookies is displayed, asking for your consent pursuant to article 6 para. 1a GDPR to process the personal data collected in this context. During this process, you are also referred to this data privacy policy. The legal basis to process personal data for analytical purposes using cookies is your consent.

The cookie list, which can be viewed here, provides information about the analytical cookies we use.

Marketing cookies

When accessing our websites, our cookie banner with information on the use of convenience cookies is displayed, asking for your consent to process the personal data collected in this context pursuant to article 6 para. 1a GDPR.

Marketing cookies help us to provide you with individual offers and services on and outside of The cookie list, which can be viewed here, provides information about the marketing cookies we use.

Objection to tracking

The permission to collect and store data may be revoked at any time with effect for the future. The website remains completely accessible after opposition. Clicking on the “Opt-Out” button completely stops tracking. In order for the objection to persist for future visits, your browser must accept persistent cookies.

Tracking Opt-Out

You can prevent cookies from being saved to your computer by selecting the appropriate settings in your browser software; please note, however, that by doing so you may not be able to make full use of all the functions on this website.

You have the right to revoke your consent at any time with effect for the future, without affecting the lawfulness of the processing carried out on the basis of your consent until revocation. You have the option of viewing and editing our cookie settings here.

Retention period

After collecting the information via cookies, it is stored by us for the following periods of time, and then automatically deleted:

Cookie category Storage and functional duration
Analytical cookies 14 months
Marketing cookies 3 months
Session cookies 24 hours

Session cookies are small units of information which we store in the working memory of your computer. A randomly generated, unique identification number forms part of a session cookie and is called the Session ID. Each cookie also contains the details of its origin and storage period.


Children shall not submit personal information to RWEST websites without the consent of their parent or guardian. RWEST encourages all parents and guardians to instruct their children in a safe and responsible use of personal data on the Internet. In any event, RWEST will not knowingly collect, use, or otherwise disclose personally identifiable information about children in any way.


RWEST takes precautions to ensure the security of your personal information. Your data is conscientiously protected against loss, destruction, falsification, manipulation and unauthorised access or disclosure.

Links to other websites

The RWEST websites contain links to other websites. As the provider of our websites, we are solely responsible for the content of our own online presence. This content is to be differentiated from contents created by other providers, which we do not adopt and we take no responsibility for. We have no control over whether the operators of the linked websites comply with the relevant data protection regulations. This Privacy Policy does not apply to websites of other providers, even if they are accessed via links on our website. Therefore, please observe the data protection provisions of the respective providers. We cannot assume any liability for external contents. If you find a relevant violation, an indication would be very appreciated. We will then examine the link and remove it, if necessary.

Questions and comments

As a user of our website you are entitled to request – at any time within the scope of statutory provisions and at no cost to you – information on your personal data we process. If your personal data we process is incorrect, incomplete or the processing of the data is not permitted, you may request that we rectify, complete or restrict the processing of your data, or erase the data within the scope permitted by law. To assert your rights as well as to ask questions or leave comments concerning the data protection of RWEST you are welcome to contact us under Moreover, you have the right to object at any time to the processing of your data on the basis of a balancing of interests or in the public interest if there are reasons for doing so which arise from your particular situation. This also applies to profiling based on this provision.

If you file an objection, we will no longer process your personal data unless we can prove imperative grounds for processing which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims. The objection can be addressed to: RWE Supply & Trading GmbH, RWE Platz 6, 45141 Essen, E-mail:

Furthermore, you have the right to lodge a complaint with a supervisory authority. You are free to contact the competent supervisory authority of the State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (Postfach 20 04 44 in 40102 Düsseldorf) on data protection issues. The further development of the Internet also affects our data protection strategy. Changes will be announced in due time on this page.

RWEST 2022, Essen

The above text is a translation from the German version of this page. In case of legal dispute, the German original shall apply.